FAQs

Please contact Chiu to express your interest in booking a free 20-minute discovery call.

This call provides you the opportunity to briefly outline your concerns, discuss therapy options, and determine whether there is a good clinical fit. If another practitioner may better meet your needs, Chiu will gladly provide a referral.

Due to high demand and the volume of robocalls received daily, phone tag is not sustainable without a full-time administrative team.

The most reliable way to reach Chiu is by:

• Texting 0491 188 891, or
• Sending a message via the website contact form

Messages are prioritised over missed calls.

Possibilities supports:

• Self-Managed NDIS participants
• Plan-Managed NDIS participants

We are not currently registered for:

• Agency-Managed participants
• Services funded under Improved Relationships

Yes.

To access Medicare rebates, speak with your GP, pediatrician, or psychiatrist about a Mental Health Care Plan under the Better Access initiative.

Some private health funds also offer rebates. Please check directly with your insurer.

• Doctor’s name
• Doctor’s Medicare provider number
• Date of referral
• Reason for referral (e.g., anxiety)
• Number of sessions referred (maximum of 6 initially)

If the referral is given directly to you, please check that all required details are included before leaving your doctor’s office. You can request your doctor’s office to fax the referral to us directly at +61 2 9198 9560

Eligible clients can receive:

• Up to 10 individual sessions per calendar year (1 January – 31 December)
• Up to 10 group therapy sessions per calendar year, where clinically appropriate

Referrals are issued for a maximum of six sessions at a time. After the initial sessions, your referring doctor will review your progress and determine whether further sessions are required.

Chiu is not a Work and Development Order (WDO) sponsor.

To locate a sponsor, visit the Revenue NSW website https://www.revenue.nsw.gov.au/fines-and-fees/cant-pay-your-debt/find-a-wdo-sponsor

Research consistently shows that supportive parental involvement enhances therapeutic outcomes and positively influences a child’s wellbeing.

Chiu views parents as experts in their child’s lived experience and collaborates closely with them. Parent sessions focus on understanding the child’s internal world and learning evidence-based strategies to support growth and capacity building.

When a child is engaged in individual psychotherapy, greater privacy may be clinically appropriate. The level of feedback shared with parents is discussed respectfully with the child, supporting autonomy and agency.

Collaborative care matters. It truly takes a village.

Your child is not broken and Autism is not something to be fixed.

Chiu can:

• Address distress such as anxiety or depression
• Provide capacity-building support
• Support interpersonal and sensory regulation strategies
• Affirm your child’s neurotype and identity
• Help you understand and support your child
• Teach emotional regulation without forced compliance, masking, or shame
• Partner with schools to ensure your child’s educational, sensory, and social needs are recognised and accommodated.

The goal is not conformity but sustainable wellbeing, self-understanding, and autonomy.

A psychologist’s role is not to change a child’s gender identity or tell them who they should be. Gender diversity is not something to be fixed.

Chiu supports children’s emotional wellbeing and helps them and their families navigate questions, uncertainty, and distress in an evidence-based and developmentally appropriate way. This includes supporting the child and their parents to understand their child’s experience and respond with care, clarity, and connection.

We encourage families to explore evidence-based resources such as Transcend Australia.

Parents are often given a diagnosis without adequate tools or understanding.

Research suggests that neurodivergent children may receive significantly more negative messages than their neurotypical peers. Parent sessions aim to counter this by equipping caregivers with knowledge and practical skills.

Sessions focus on:

• Understanding neurodivergent brain-body functioning
• Linking behaviour to sensory, emotional, and cognitive processes
• Learning science-based support strategies
• Strengthening connection and collaboration
• Regulating parental stress during conflict
• Advocating within systems
• Affirming your child as capable and valued

Support is also provided for parents navigating grief, uncertainty, or adjustment following a diagnosis, health condition, or gender identity exploration.

Inclusion ensures that all children can participate meaningfully and comfortably in learning environments.

Chiu partners with proactive early learning centres and childcare providers to deliver training and mentoring grounded in contemporary psychological science.

Training equips staff with:

• Understanding of psychological distress and neurodivergence
• Behaviour support frameworks
• Practical, confidence-building strategies
• Collaborative problem-solving skills

The science of Psychology is critical to the workplace. It helps managers at all levels of organizations select, support, motivate and train employees. It also helps businesses design products, build better workspaces and foster healthy work cultures.

In addition to providing consultation services to Southeast Asian based businesses and not-for-profit organisations, Possibilities is the in-house consultant for one of Australia’s leading talent management agencies. We also provide consultation to an innovative digital product developer that is utilising cutting edge blockchain technology to create unique products that support the grief process.

While Chiu is no longer a Psychology Board of Australia registered supervisor (she decided to let the registration lapse, nothing nefarious), she continues to provide supervision and mentoring to early career psychologists.

Supervision focuses on clinical formulation, ethical decision-making, reflective practice, and professional development.

While pronoun sharing is particularly affirming for transgender and non-binary individuals, it also contributes to broader cultural awareness and inclusivity.

Chiu uses an eclectic, evidence-based approach, drawing from:

• Cognitive Behavioural Therapy (CBT)
• Acceptance and Commitment Therapy (ACT)
• Dialectical Behaviour Therapy (DBT)
• Compassion-Focused Therapy (CFT)
• Solution-Focused Therapy
• Positive Behaviour Support
• Parts work (IFS, Schema Therapy, Resource Therapy)
• Eye Movement Desensitisation and Reprocessing (EMDR) therapy

Yes. He is a very good boi.